Frequently Asked Questions

Everything you need to know about your beauty experience with Rajab Butt.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days within the country. International shipping times vary between 7-14 business days depending on the destination and customs processing.

Are your beauty products cruelty-free and dermatologically tested?

Yes, all Rajab Butt products are 100% cruelty-free and undergo rigorous dermatological testing to ensure they are safe for all skin types, including sensitive skin.

What is your return and exchange policy?

We offer a 14-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return or exchange process.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) for eligible regions.

Can I cancel or modify my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.